Shipping policy
WE'VE GOT YOU COVERED WITH FREE SHIPPING WORLDWIDE! NO MATTER WHERE YOU ARE, IT'S ON US!
Nobody wants to pay for shipping, right? And everyone deserves to adore their skin!
Shipping Timelines:
| North America | |
|---|---|
| United States | 7-12 business days |
| Canada | 6-12 business days |
| Mexico | 10-15 business days |
| Note: Shipping to Alaska and Hawaii might take 15-20 business days. We do not ship to military addresses (APO/FPO). | |
| Asia | |
|---|---|
| Malaysia | 7-10 business days |
| Saudi Arabia | 5-12 business days |
| Kuwait | 5-12 business days |
| Qatar | 5-12 business days |
| United Arab Emirates | 5-12 business days |
| Bahrain | 5-12 business days |
| Jordan | 5-12 business days |
| Iraq | 5-12 business days |
| Lebanon | 5-12 business days |
| Singapore | 5-10 business days |
| Japan | 5-10 business days |
| Rest of Asia | 10-15 business days |
| Europe | |
|---|---|
| United Kingdom | 10-14 business days |
| Ireland | 8-12 business days |
| Netherlands | 10-13 business days |
| Spain | 7-12 business days |
| Sweden | 10-15 business days |
| Germany | 10-15 business days |
| France | 7-10 business days |
| Italy | 8-12 business days |
| Switzerland | 8-12 business days |
| Rest of Europe | 10-15 business days |
| Australia | |
|---|---|
| Australia | 7-12 business days |
| New Zealand | 7-12 business days |
| Africa | |
|---|---|
| South Africa | 10-15 business days |
| Rest of Africa | 10-20 business days |
Handling:
All orders will typically be dispatched within 1-3 business days from our warehouse, excluding weekends and public holidays. All orders will include tracking from dispatch to delivery. Orders will be shipped in durable packaging to ensure your purchase is not damaged during transit.
LASERLY™ is not responsible for customs, delays, lost or damaged shipments, or orders sent to incorrect, invalid addresses, or correct addresses. It is always in our best interests to ensure you receive your parcel in a timely manner, and LASERLY™ will assist as much as possible to trace a missing parcel.
Please note that LASERLY™ is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability
Tracking your order:
We will send you a tracking number via email once your package has been shipped
Shipping Inquiries:
Please direct any shipping questions to info@laserly.store . We’ll respond within 3 business days.
Refunds & Returns:
90-Day Returns:
It’s simple: try your device out and if you’re not satisfied with your Laserly beauty tool purchase, send it back and we’ll refund you in full.
5-Years Warranty:
All Laserly beauty tools are covered by a 5-years warranty. If your device malfunctions or has any defects within one year of use, we’ll send you a replacement.